Perng, Sung-Yueh and Kitchin, Rob (2015) Solutions, Strategies and Frictions in Civic Hacking. Programmable City Working Paper 10. Working Paper. Programmable City Working Paper, Maynooth University.
Through the development and adoption of technical solutions to address city issues the smart city seeks to create effortless and friction-free environments and systems. Yet, the design and implementation of such technical solutions are friction-rich endeavours which produce unanticipated consequences and generate turbulence that foreclose the creation of friction-free city solutions. In this paper we argue that a focus on frictions is important for understanding civic hacking and the role of social smart citizens, providing an account of frictions in the development of a smart city app. The empirical study adopted an ethnographically informed mobile methods approach to follow how frictions emerge and linger in the design and production of a queuing app developed through civic hacking. In so doing, the paper charts how solutions have to be worked up and strategies re-negotiated when a shared motivation meets differing skills, perspectives, codes or designs; how solutions are contingently stabilised in technological, motivational, spatiotemporal and organisational specificities rather than unfolding in a smooth, linear, progressive trajectory.
|Item Type:||Monograph (Working Paper)|
|Keywords:||friction; solutions; strategies; civic hacking; apps; smart city;|
|Academic Unit:||Faculty of Social Sciences > Geography
Faculty of Social Sciences > Research Institutes > National Institute for Regional and Spatial analysis, NIRSA
|Depositing User:||Prof. Rob Kitchin|
|Date Deposited:||15 Aug 2016 11:30|
|Publisher:||Programmable City Working Paper|
|Funders:||European Research Council Advanced Investigator Award|
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