A contingency approach to engaging with conflict in small and medium-sized organisations.


Dwan, Roger (2017) A contingency approach to engaging with conflict in small and medium-sized organisations. Journal of Mediation & Applied Conflict Analysis, 4 (2). pp. 578-591. ISSN 2009-7170

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Abstract

This article examines conflict engagement in the workplace, particularly in smaller organisations. The attitudes to conflict of those in leadership roles can have a big impact on workplace culture and practices and the performance of the organisation. Through semi-structured interviews the viewpoints of leaders were elicited and analysed.

Item Type: Article
Keywords: Conflict; mediation; medium-sized organisations; coaching;
Academic Unit: Faculty of Social Sciences > Research Institutes > Edward M Kennedy Institute
Item ID: 9087
Depositing User: Kennedy Institute
Date Deposited: 12 Dec 2017 11:42
Journal or Publication Title: Journal of Mediation & Applied Conflict Analysis
Publisher: Maynooth Academic Publishing
Refereed: Yes
URI:

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